Pending refunds are a result of insufficient funds being available at the time in which a refund has been was initiated by the influencer. ( Refunds become initiated when the influencer either cancels a session or selects to perform a refund after finalizing a session. ) During this time you will be are unable to get paid out as available funds must be held to perform the refund which was initially requested.
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When funds have become available to initiate the refund, the refund will be triggered automatically and your ability to receive payouts will become availableSnugg will address each pending refund individually when the balance arrives at a sufficient state. This is handled automatically.
My balance is enough, but I still have pending refunds
The pending refunds queue can take up to 3 days. If after 3 days the pending refunds remain unresolved please contact us.